2021

This year started off with a debut on Australian national TV, as Channel 10 featured us in the season finale of the feel good docuseries on Australian innovation 'Advancing Australia'.

Our year exploded from there, working with the biggest and largest number of clients to date, building some incredible partnerships, creating new innovations, technologies and making some big moves into new markets, notably healthcare.

An application designed to help GSK improve diversity within clinical trials, offering a truly accurate insight (co-designed with patients and Study Coordinators into what it is actually like in clinical trials. Including honest conversations about historical concerns in clinical trials around issues of diversity and ethics.

Designed to shift attitudes about access and inclusion for people with a disability. There are two key pieces, one focused on a wheelchair accessibility for a beach, and the other on sensory input for a shopping center.

Our Training with ViacomCBS continued from 2020 through 2021, with some exciting data to come out to it.

Unpacking Bias is an immersive journey focused on Bias and Inclusion, remotely delivered and closely codesigned with employees using real, lived experiences to ensure authentic and realistic responses and interventions.

Virtual Reality has been proven to enhance perspective-taking – the ability to look beyond your own point of view – and allows people to practice different behaviors in a psychologically safe environment. Like an unexpected fire-drill, it allows learners to face uncomfortable yet everyday situations. Participants are given an opportunity to recognize bias (and learn where they may have missed it) and make decisions on how to act and react. This creates an empathetic learning experience, and an opportunity to become better allies.

Read more here

The Multicultural Community Council of the Illawarra (MCCI) are the lead agency for Partners in Culturally Appropriate Care (PICAC) in NSW and ACT. PICAC is a national initiative funded by the Australia Government that aims to equip and support residential and community aged care service providers to deliver culturally appropriate care to older people, from culturally and linguistically diverse (CALD) communities. MCCI has identified that better information provision, education and training are required to improve the care provided for older people from CALD backgrounds.

These 2 apps have been built using real-life scenarios from a facilitated feedback process. Together, they aim to:

• Deepen awareness and understanding of others’ experiences that may be different than one’s own

• Support cultural competency in palliative care and end-of-life conversations.

• Demonstrate strategies to improve communication with people from culturally and linguistically diverse (CALD) backgrounds

We updated an experience we designed in collaboration with a world-leading bank in Australia in 2018, to now run on the Oculus Quest 1 & 2.

This experiences is based on a real-life scenario that happened to an employee of the bank in their personal life. While trying to sign up to a gym member program with their partner, they were met with harsh discrimination, which had widespread negative effects for the brand. This program is designed to share that experience with colleagues for two purposes:

• To understand the feeling of discrimination

• Practicing proactive behaviour expected from team.

Buy it here

Built for Oculus Quest VR, and Flatscreen VR. This experience is based on real-life scenarios that have been workshopped with a leading telco on two topics:

• Conversations and microaggressions in a meeting room environment.

• A behavior practice experience as a manager in a retail store facing bias against a staff member.

The experiences are designed to create a shared and immersive experience that will result in honest and vulnerable conversations around bias and inclusion.