The Multicultural Communities Council of the Illawarra (MCCI) are the lead agency for Partners in Culturally Appropriate Care (PICAC) in NSW and ACT. PICAC is a national initiative funded by the Australia Government that aims to equip and support residential and community aged care service providers to deliver culturally appropriate care to older people, from culturally and linguistically diverse (CALD) communities. MCCI has identified that better information provision, education and training are required to improve the care provided for older people from CALD backgrounds.

These 2 apps have been built using real-life scenarios from a facilitated feedback process. Together, they aim to:

• Deepen awareness and understanding of others’ experiences that may be different than one’s own

• Support cultural competency in palliative care and end-of-life conversations.

• Demonstrate strategies to improve communication with people from culturally and linguistically diverse (CALD) backgrounds

Project Brief

Project Objectives

• Deepen awareness and understanding of others’ experiences that may be different than one’s own

• Create a shared and immersive experience that will result in honest and vulnerable conversations around bias and inclusion

• Activate subsequent learning and application

Scenario Purpose:

• To support cultural competency in palliative care and end-of-life conversations.

• Demonstrate strategies to improve communication with people from culturally and linguistically diverse (CALD) backgrounds

Diversity and inclusion in end-of-life and palliative care training

A collaboration between The Ageing Revolution (TAR), Equal Reality (ER) , and the Multicultural Communities Council of Illawarra (MCCI).

MCCI are the lead agency for Partners in Culturally Appropriate Care (PICAC) in NSW and ACT. PICAC is a national initiative funded by the Australia Government that aims to equip and support residential and community aged care service providers to deliver culturally appropriate care to older people, from culturally and linguistically diverse (CALD) communities.

PICAC provide culturally specific training and professional development such as:

• cultural awareness

• culture and dementia

• culture and continence

• culture and palliative care

MCCI has identified that better information provision, education and training are required to improve the care provided for older people from CALD backgrounds and in particular, is interested to explore the integration of immersive technology into training approaches.